Industry: Sales
Location: Karachi
Perks HR Pvt. Ltd. is looking for a Customer Success Associate/Sales for our reputable client.
Location: Karachi
Job description
* Drive expansion and adoption of our software and services.
* Manage the onboarding process for each new customer, from technical evaluation onwards
* Assist the sales team in driving and managing renewals.
* Maintain customer health and introduce new, valuable features as they become relevant on the customer journey.
* Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
* Assist in timely Collections from Customers
* Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
* Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
Requirements:
* 3+ Years of experience in a customer success or customer services role
* BBA required. MBA Preferred.
* Passion for Data and Fintech with attention to detail
* Female candidates encouraged to Apply
[ Apply at: [javascript protected email address] ]