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Sales & Customer Support Specialist (Lahore)

Industry: Sales
Location: Lahore

We are looking for a competent Sales & Customer Support Specialist having excellent communication skills to communicate with our UK based clients for inquiring about their staffing requirements.

As a Sales & Customer Support Specialist, you will be:
• Calling Nursing and Care Homes throughout UK and acquiring their staffing needs and confirming the terms of business.
• Coordinating with the client by sending them email with Company’s Terms of Business.
• Adding the requirement of the client on an Excel Sheet (Total Sales) and forward them to the Data Entry Department for processing.
• Collaborating with the clients occasionally, to get the updated vacancy list to keep the system updated
• Updating the Excel sheet (Total Sales) on weekly and monthly basis, in order to stay connected with the clients
• Providing Customer Support
• Handling Client queries
• Handling resource queries (If there is any difference between the expected and offered shift patterns or salaries)

Must Haves:
1. Proven experience of at least 1 to 2 years of US or UK based client coordination & customer services experience both verbally and through emails.
2. Positive and clear English language communication skills.
3. Confident & Responsible.
4. Effective Listening Skills.
5. Well-organized & Time Management Skills.
6. Ability to work with targets.
7. Sound judgement.
8. Should be comfortable in working during UK timings, 5 days in a week.

We are Offering:
Market Competitive Salary Package.

The Basic Salary is coupled with a very good commission structure that our Sales & Customer Support Specialist will earn on successful Sales.


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