Salary: Rs. 20000-25000
We are hiring
E – Commerce Officer (Female)
– Education: Graduate/ Masters
– Experience: 06 months to 1 years in customer service executive with leading eCommerce websites.
– BOOK READER (Preferable)
– Location: Main Korangi Industrial Road, Karachi
• Correspondence with customers regarding the status of their orders via e-mail
• Assistant Customer through orders
• Resolve Customer Queries
• Promoting upcoming offers, campaign, and sales via social media (WhatsApp, Instagram, Facebook, webchat)
• Interaction with the customer through social media
• Co-ordination with courier services if they are facing any issue or tracking customer or payment
• Procedure and payment Method Mode
• Receiving inbound calls.
• Making Outbound calls for confirmation of orders
• Arrangement of available books from warehouse and stores
• Follow-up for payment from the customer
• Daily checking of orders from all key accounts portal and forwarding them
• Correspondence with GRRN and concern outlet before and after received required
Job Responsibilities are not limited too.