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Customer Support Specialist (Karachi)


Employer: IBEX Global
Industry: Customer Service
Location: Karachi, Pakistan

• Brief description of the job:
 Timely preparation of rates and quotes for customers and overseas agents.
 Collaborate and build relationships with customers to strengthen service competitiveness
 Communicate timely correspondence back to customers, track and resolve any issues regarding the product.
• Timings: 9 hours shift
• Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
• No. of Vacancies: 10
• Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
• Ability to work in a blended operations and customer development role
• Self-motivated, assertive, and respond to brand metrics.
• Manages complex transactional or emotional customer situations promptly and professionally.
• Ability to multi-task in a fast paced environment with rapidly changing priorities
• Contributes to building a positive team spirit and puts the success of team above their own interests.
• If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
• Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
• Salary: upto Rs. 45,000/-
• Transport: Conveyance will be provided.

*Email Subject should be “Customer Support Specialist International”


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