Salary: Rs. 20000
• Manage/add or update website data as and when required and ensure its consistency.
• Handle customer queries related to products coming through website & social media channels.
• Do confirmation calls and process orders received from customer through the website.
• Place an order on behalf or guide customers on the ordering procedure.
• Send products updates using different communication channels on a weekly basis.
• Coordination with operations department for issuance of products.
• Coordination with developer team
• Pick and pack products as per the packaging standards set by the company.
• Record order details on courier & company portal.
• Must comply with customer management strategy, customer satisfaction surveys, and customer relationship management
• Should have basic and adequate skills in digital marketing.
• The role is to design, create, and deliver marketing programs to support the expansion and growth of the company services and products.
• Content Creation
• Social media Marketing Strategies Making
• Social Media Accounts Handling
• Query Handling
• Cover special events/exhibitions on behalf of the company locally.
• Maintaining confidentiality of company data (wherever required)
• Basic level accounting
• Punctuality & Time Management
• Honesty & Trustworthiness