ApniJobs lists jobs in major cities of Pakistan including Karachi, Lahore, Rawalpindi and Islamabad.
Search for jobs by location, keywords or job title

Dubai work visa

Customer Relationship Officer (Lahore)

Employer: Talent Hunters (Pvt.) Ltd.
Industry: Customer Service, Telecommunications
Location: Lahore, Pakistan

Job Description:


– Receive inbound calls.
– Answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
– Document all calls with regards to participant inquires accurately using Call Tracking System.
– Follow-up with participants within a 24-hour period in regards to the initial phone call.
– Knowledge of products
– Provide quality customer service on every call.
– Communicate clearly and effectively with participants.
– Promote good listening skills.
– Manage length of calls.
– Recognizing and managing assertive customer calls.
– Promote teamwork and call center success.
– Review monthly publication of Effective Telephone Techniques.
– Listen to and critique recorded conversations for purposes of improving customer skills.

Send your CVs to [javascript protected email address]